Refund & Cancellation Policy

Last updated 29 July 2026

1. Cancelling

There is nothing to cancel and no lock-in. Billing does not auto-renew: we do not store your card and no mandate is taken against your account. Before each period ends we email you a payment link. If you do not want to continue, ignore it — the subscription simply ends when the paid period does, and you keep everything delivered up to that point.

To stop earlier, or to stop the renewal emails, email info@sunver.in.

2. Refunds

The Service is a digital service, and each pack costs us real money to generate the moment it is produced. Our policy balances that against you not paying for something you did not receive:

• Before your first pack is generated — full refund, no questions asked. Email us before your first delivery.
• We failed to deliver — if a scheduled pack is not delivered and we cannot put it right within seven days, we refund that period in full.
• A pack arrived incomplete — tell us and we regenerate the missing items at no cost. If we cannot, we credit or refund the affected pack pro rata.
• Annual plans — you may stop at any time and receive a pro-rata refund of the whole months remaining, calculated from the date you tell us.
• Change of mind after packs have been delivered — delivered packs are not refundable, because the content has been produced and handed over. Whole undelivered months are refunded as above.

3. Content you did not like

A pack you are unhappy with is not by itself a refund case — it is a tweak request. Every delivery page has a request-changes option and we regenerate the item. We would rather fix the content than refund it, and we will keep working on it.

4. How to request a refund

Email info@sunver.in from your registered address with your invoice number and what went wrong. We acknowledge within two working days and decide within seven.

5. How refunds are paid

Approved refunds go back through the original payment method, via the same payment gateway used for the purchase. Once we initiate it, the money typically reaches you within five to seven working days, depending on your bank. Any GST charged is refunded proportionally and reflected in a credit note.

6. Disputes

If you are not satisfied with the outcome, use the grievance route on our contact page. Please raise it with us before initiating a chargeback — we can almost always resolve it faster.